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What items can be picked up?Updated 5 days ago

We like to keep costs low for our customers whenever possible! You can save shipping costs by picking up certain products from specific pickup locations, such as our Portland warehouse and at brand-partner warehouses across the country. Read on for full details about which products you can pick up from where to save shipping costs.  

Portland Warehouse 

CR Laurence Windows

Thinsulate Kits & Insulation

Other Products 

Van Windows Direct

Pick up Van Windows Direct windows and accessories directly from the source in Victorville, CA: 

Note: Your VWD windows will be wrapped in plastic when picking up at VWD warehouse. If you'd like to have your window packaged in a box there will be an additional fee at the time of pick up. 

Please contact us with any product or order pick up questions. VWD's team will not be available to assist with product or purchase questions on site. 

CR Laurence

Pick up any CR Laurence windows at the CRL warehouse closest to you.

CRL has 17 warehouses across the continental US. See the map above or click below for details:

Tern Overland

Pick up any Tern Overland products if you're near Prescott, AZ:

Aluminess

Pick up Aluminess products if you're close to Santee, CA, and even have them installed for an hourly fee if you schedule ahead.

Lost Hiway

Pick up Lost Hiway products from their headquarters in Hesperia, CA:

Lonseal

Pick up Lonseal products from their warehouse in Carson, CA:

How Do I Place My Order for Pickup?

  1. Explore pickup products by brand below.
  2. When you find items available for pickup near you, add them to your cart.
  3. Contact us immediately after placing your order, telling us what you'll pick up from where. We will reverse applicable shipping charges on your order
  4. Or if you prefer, you can contact us beforehand to get an invoice for the final amount.

When Can I Go Pick Up My Order?

WAIT until we notify you before going to the pickup location. Your order must be prepped and ready at Will Call before you arrive, which takes 1-2 business days minimum for an in-stock item. If an item is out-of-stock, we'll let you know as soon as possible. 

Once your order is ready, we'll email you complete pickup instructions including your order number and any additional information required by that particular warehouse. 

Other Questions?

Check out our online chatbot available 24/7, or email our customer service team at [email protected] during business hours.  

Meanwhile, you can shop all products in this article directly via the links above. 

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