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Shipping & Delivery

Where do you ship?

We ship anywhere in the Mainland US (lower 48 states). If you see a quoted shipping price, you can assume that the shipping costs are for delivery in the continental US. We can ship some smaller items to Alaska as long as they're small enough to ship

Commercial Invoices

If you require a commercial invoice with your purchase for customs purposes, we can provide one for an additional US $100 charge. For more information, contact us.

Can I pick up my order and save the shipping cost?

Yes, for some products, you can reverse shipping charges by picking up your order from a warehouse – if you're close enough to one of the available locations. Below is a quick overview of pickup items. After you place your order, contact us to notify

What items can be picked up?

We like to keep costs low for our customers whenever possible! You can save shipping costs by picking up certain products from specific pickup locations, such as our Portland warehouse and at brand-partner warehouses across the country. Read on for f

Large and Custom Orders

Large items and products made-to-order will include incoming freight charges to Van Land, even if you are picking up in person. Customer agrees to pay incoming shipping fees prior to pickup. Large items will be shipped via LTL shipping at current rat

Shipping Damage

If your item arrives damaged, please make sure note it on the bill of lading (BOL) before signing as well as save all the packing materials and take plenty of photos of the damage. Do not accept damaged goods! Mail delivery services are required to w

CRL Warehouse Locations

Check the map below for the van window warehouse closest to your location, then click on the map marker to display the address, phone number and hours for that warehouse. Note: Please don't contact individual warehouses until you have ordered your wi