We ship anywhere in the Mainland US (lower 48 states). If you see a quoted shipping price, you can assume that the shipping costs are for delivery in the lower 48 states. However, we also have options for other locations. Below is information for eac
You may want to consider a freight forwarder service, where you can sign up for an account with a freight forwarder company so that you have a US address, then we can ship to that US address that then will ship your item to you. Contact your specific
To use a freight forwarding service, you can sign up for an account with that forwarder. They'll set you up with a US address where we can ship your order. Then the freight forwarder ships your item to you and generally handles all customs, taxes and
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and may be collected upon delivery. These charges are the recipient’s responsibility, as we are only charging shipping fees for the packages.
If you require a commercial invoice with your purchase for customs purposes, we can provide one for an additional US $100 charge. For more information, contact us.
Yes, for some products, you can reverse shipping charges by picking up your order from a warehouse – if you're close enough to one of the available locations. Below is a quick overview of pickup items. After you place your order, contact us to notify
We like to keep costs low for our customers whenever possible! You can save shipping costs by picking up certain products from specific pickup locations, such as our Portland warehouse and at brand-partner warehouses across the country. Read on for f
Large items and products made-to-order will include incoming freight charges to Van Land, even if you are picking up in person. Customer agrees to pay incoming shipping fees prior to pickup. Large items will be shipped via LTL shipping at current rat
If your item arrives damaged, please make sure note it on the bill of lading (BOL) before signing as well as save all the packing materials and take plenty of photos of the damage. Do not accept damaged goods! Mail delivery services are required to w
Check the map below for the van window warehouse closest to your location, then click on the map marker to display the address, phone number and hours for that warehouse. Note: Please don't contact individual warehouses until you have ordered your wi