Van Land Help Center

Get help with Van Land products, campervan building ideas, contact info, and more, and learn about our policies and terms.

What's the Van Land story?

What are your hours?

How do I contact Van Land?

Can I connect with Van Land on social media?

About Us

Product Info Videos

Start Your Van Build

Van Build Information

Why isn't the discount code I found online working?

Do you offer veteran discounts?

Do you offer senior or other discounts?

Discounts and Deals

Can I get everything I need at once?

How do I make sure I get the right products for my van?

Is there a minimum order size?

Placing an Order

Return Policy

Terms of Use

SMS Text Messaging Terms & Conditions

Abusive Client Policy

Privacy Policy

Shipping Policy

Policies & Terms

Where do you ship?

What if I don't live in the US or Canada?

How do I use a freight forwarder?

Are import duties, taxes, and brokerage fees included?

Commercial Invoices

Can I pick up my order and save the shipping cost?

What items can be picked up?

Large and Custom Orders

Shipping Damage

CRL Warehouse Locations

Shipping & Delivery

Non-Returnable Items

Order Return Process

Cancelled Orders

Damaged Items

Wrong Item Received

Missing Parts or Items

Missing Refund

Exchange for a Different Product

Returns & Exchanges

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About Us

Van Build Information

Discounts and Deals

Placing an Order

Policies & Terms

Shipping & Delivery

Returns & Exchanges