Van Land Help Center

Get help with Van Land products, campervan building ideas, contact info, and more, and learn about our policies and terms.

What's the Van Land story?

What are your hours?

How do I contact Van Land?

Can I connect with Van Land on social media?

Where are you located?

About Us

Product Info Videos

Start Your Van Build

Van Build Information

Do you offer any discounts?

Why isn't the discount code I found online working?

Discounts and Deals

Can I get everything I need at once?

How do I make sure I get the right products for my van?

Is there a minimum order size?

Placing an Order

Return Policy

Terms of Use

SMS Text Messaging Terms & Conditions

Abusive Client Policy

Privacy Policy

Shipping Policy

Policies & Terms

Where do you ship?

Commercial Invoices

Can I pick up my order and save the shipping cost?

What items can be picked up?

Large and Custom Orders

Shipping Damage

CRL Warehouse Locations

Shipping & Delivery

Cancel My Order

Non-Returnable Items

Order Return Process

Appropriate Shipping Box

Exchange for a Different Product

Waiting for Refund

Returns & Exchanges

Missing Parts or Items

Wrong Item Received

Damaged Items

Product Defect

Problem with My Order

EcoFlow Warranty

Van Compass Warranty

Troubleshooting & Warranty

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About Us

Van Build Information

Discounts and Deals

Placing an Order

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Shipping & Delivery

Returns & Exchanges

Problem with My Order

Troubleshooting & Warranty