Thank you for shopping with Van Land!. We want you to have the best experience possible when shopping with us. We care about your campervan project and want to help you build your dream van with minimal bumps in the road. To avoid any unwanted surpri
If the order hasn't shipped, we can cancel your order at no charge. Once your order is placed, we're working to ship as quickly as possible, so you may not have much time to cancel an order before it ships. Contact us ASAP to cancel before the order
These products are not returnable:. Contact us before ordering if you have questions or concerns about your specific item. *We advise against color matching using photos from our website instead of physical swatches. Computer displays vary widely, so
Be sure to read and understand our Return Policy completely before proceeding. There you can see which items are eligible for return as well as excluded items. You can also find time frame and other requirements and learn the conditions for returns.
The best packaging for a return is the original box and packing materials if they're still available and in good shape. If you no longer have the original packaging, follow these important guidelines. For each type of product, carefully choose approp
Providing you meet the return eligibility, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please see this article for how to initiate a retur
You should expect your refund within 14 days of notification that we've processed a refund. If more than 14 days have passed, please double check your original form of payment and check with your bank, as they may still be processing the refund. Then